Data
Financial Business Services
Check Imaging Newsletter
March, 2003
Check 21 Bill H.R. 1474 Introduced in the
HOUSE: Congressional Report
3/28.
The new Check 21 bill
was introduced to the House of Representatives of the 108th
Congress last week by Melisa Hart and Harold Ford and is scheduled for its
first hearing on April 8th. A large majority of representatives
are reported to be in favor of the bill and it is expected that it will be
sent to the floor for a vote in the near future. A similar bill is being
worked on for the Senate, but no details or sponsors were available for
comment yet.
Electronic checks in Alaska
2/2 Alaska Journal of Commerce
At least 20 small
retailers & franchisees in Alaska will no longer take your checks. Rather,
they will accept the check, swipe it through a small machine, & promptly
return the document with a credit-card style receipt for you to sign. Does
that mean you have a financial problem? Not necessarily, said Hope Frazier,
Cornerstone Credit Services LLC. To Frazier, it means you’ve written 1 of 200
million electronic checks that could be processed in the coming year.
Electronic check readers scan a consumer’s paper check, convert the
information to a digital form, process that data against a system database,
snap an image of the document itself, & return the voided-out paper to the
writer. Buying a reader usually costs around $1,500 & they operate with a
$0.25 to $0.35 per-check processing charge, depending on the company’s size &
volume of check it accepts. It’s a form of payment that is growing in
popularity among buyers & sellers alike. In 2001, US consumers processed more
than 200 million electronic checks, according to NACHA. Of those checks 88.7
million came from POS sales. In Alaska, the number of businesses that use the
technology is small but growing, said Greg Gillquist, Cornerstone Credit. His
company is the only firm in the state that sells & manages electronic-check
equipment, & - although the company’s e-check client base is only about 24
companies in Alaska - he is confident that the technology will play a pivotal
role in future commerce. “We’re becoming a paperless society. We believe in
the need to keep up on the latest & greatest in check debt recovery, & this is
it.” E-checks began their journey from concept to cashier over 20 years ago,
said Nancy Grant, NACHA. But, she noted, the payment system became a reality
in 1999, when the technology was developed, the regulations were drafted, &
the pilot scanners were ready to be launched. Grant said the equipment
increases the convenience & usability of check -writing for both consumers &
retailers. They cut down on the possibility that a check may be fraudulently
used, reduce the number of returned checks that a retailer will receive, &
expedite management. “It’s a marriage of how customers wanted to pay &
merchants’ needs to lower their costs. It reduces the time needed to get
reimbursed for the check, it reduces the amount of time that merchants spend
processing checks.” Kathi Cinkowsky, McDonald’s of Fairbanks & North Pole, is
one of the state’s e-check compatible merchants. “I love it, I think it’s
wonderful. It makes the process a lot easier.” Cinkowsky, who launched the
equipment in 3/02, said it helped streamline the administrative process for
her staff by reducing the paperwork & filing that must be done every night.
There is less to do in terms of clearing, endorsing & processing the checks
before they are sent to the banks. She added the number of bad checks written
to the restaurant has been slashed. “We went from getting back 4 or 5 bounced
checks per week to 4 or 5 per month.” While the new check readers were
embraced by her staff, Cinkowsky said there was some confusion about the
process among the clients. With time & exposure, however, that has essentially
gone away. “Occasionally, someone will still be baffled by what is going on,
but most understand the process by now.” Adding the check reader, which plugs
into a telephone line, increased the number of payment options available to
Cinkowsky’s clients, since she purchased terminals that are compatible to
credit & debit cards, as well. Frazier noted that the credit machines & e-
check processors can run off of the same line, since they operate using a
similar dial-up method. Increased convenience is a minor benefit compared to
the increased security that electronically-processed checks provide to the
user, Grant said. “There is much more security for the client though
electronic checks then through regular checks. On average, 12 people handle a
paper check during its processing, & they all have access to the information
on that check. Customers recognize that, once an electronic check is handed
back, nobody else is going to see it.” NACHA established regulations to
provide a client with increased protection, under the new equipment. A client
claim of fraudulence must be immediately rectified & any pending investigation
has to be done within a set time. Grant said electronic - check regulations
are designed by a federal agency to protect consumers, whereas paper check
laws are governed by the state & are designed to facilitate commerce.
Gillquist said, in regard to the new technology & the rights that go along
with it, one of the most important things both consumers & retailers can be is
educated. Restaurants in the state have placed small, tent-shaped placards on
their tables, explaining what will happen if a check is written, & Cornerstone
Credit offers training & customer support for companies that are interested in
the payment method. Despite the advantages of the system, Gillquist said many
corporations are still hesitant about changing to electronically read checks.
“One of our biggest frustrations is that people don’t take advantage of this
technology. The technology makes the store, & the buyers, accountable.”
CrossCheck checks online
2/25 CCW
CrossCheck, the nation’s largest private payment-guarantee company, has
announced rapid growth of its ChecksByNet & CheckNow services. The total
dollar amount of checks processed through CheckNow in 2002 increased 497.6%
from 2001, & the total dollar amount of checks processed through ChecksByNet
increased 164.8%. Both services are based on patent-pending technology.
CrossCheck was the first company to provide an online check payment settlement
mechanism. ChecksByNet is a unique program that an online consumer can use to
write a check over the Internet for products or services by filling in their
check information on the simple, secure web page. CheckNow works in a similar
way, but the consumer gives the merchant their check information via phone or
fax & the merchant submits the information to CrossCheck through its secure
web page. With both programs, once the check information is submitted, a check
may be printed out seconds later on the computer printer designated by the
merchant & then deposited in the bank for payment. Check payment & guarantee
systems such as ChecksByNet & CheckNow may become important for businesses as
e-commerce increases, especially as many consumers do not have credit cards or
access to credit. comScore Networks has estimated online consumer sales for
2002 (excluding auctions) to have hit $74 billion, a 39% increase over 2001,
despite the turbulent state of the economy & the worst retail holiday season
in years. According to comScore, there were sharp increases in the number of
new online buyers & there was greater spending among buyers with more online
shopping experience. The majority of online consumers said that they believe
the Internet is the easiest or most convenient way to shop, it saves time, &
that they use the Internet as a tool to find the best deals. 38% of Internet
users expressed that they are still uncomfortable providing their credit card
information over the Internet. FTC reported 162,000 identity theft complaints
in 2002, 42% of the complaints involved credit cards, 19% involved the
Internet. Founded in 1983, CrossCheck provides payment guarantee solutions to
79,000 retail & dealer outlets nationwide & handled $10.2 billion in
guaranteed transactions in 2002. Its goal for 20 has been to provide merchant
customers with increased profitability while reducing financial risk.
CrossCheck is known for industry firsts & cutting-edge-technology in the POS
financial services market.
e-ValuCheck checks online
2/26 Businesswire
e-Commerce Cubed (EC3), an
online payment solutions provider, announced that Fortune Hi-Tech Marketing, a
network marketing company, has purchased & implemented its e-ValuCheck product
to offer its customers the option & convenience of accepting checks via the
Internet. Fortune’s representatives provide high-tech products to end-users,
including Internet access, long distance & cellular telephone service,
satellite, paging & voice messaging services. e-ValuCheck is used to accept
sign-up fees from sales representatives; Fortune has never accepted credit
cards for payment. In fact, more than 90% of its representatives use checks &
sign up online. “We offer entrepreneurs the opportunity to build a profitable
business on a full or part-time basis without the traditional start-up
hassles,” said Paul Orberson, Fortune. “Our sales force keeps consumers
connected with cutting-edge digital communications services; & e-ValuCheck
provides us the convenience to stay connected with them.” e-ValuCheck enables
merchants to accept paper checks online through a process that differs from
most online check payment systems. Rather than using an ACH transaction, e-ValuCheck
uses existing check clearing & collection methods housed within their bank’s
operations center. This payment method allows consumers’ checks & merchant’s
deposit slips to be printed & processed in the bank’s data center for
immediate deposit into the merchant’s account. “e-ValuCheck’s speed &
reliability, EC3 has been responsive to our needs & has tailored the system to
best serve our customers. 100 representatives sign up via our Web site
everyday. As part of the official face of our organization, we couldn’t afford
the costly crashes that our previous payments system suffered.” “Such a
majority of our reps wanted to pay by check that we decided to change
financial institutions in order to use this product. The Internet is quickly
becoming the standard for conducting fast & accurate business, & e-ValuCheck
helped us harness those efficiencies to serve our customers better.” Chet
Andrews, EC3, said “e-ValuCheck capitalizes on consumers’ preference for
writing checks while using the Internet to greatly increase efficiency of
processing & accessibility. e-ValuCheck allows merchants to accept paper
checks for payment, without ever seeing, handling or depositing a single
check. We use the Internet to facilitate the transmission of checks on behalf
of the consumer & the merchant. The merchant reduces the processing costs
related to paper checks while increasing potential market share & while
allowing the consumer to make payment via their preferred payment method, the
paper check.” e-ValuCheck was created for online & electronic bill payment &
enables secure transactions between online merchants & customers without the
use of credit cards. e-ValuCheck will require no additional handling,
balancing, or encoding prior to submission into the reader/sorter equipment.
e-ValuCheck prints checks & registers, transmits data, encrypts files,
archives databases & creates reports to make paper check payment easier for
consumers, merchants & banks.
Mitek FraudProtect 2/26 Businesswire
Mitek Systems, a developer of automated
document processing technology, announced the ß release of FraudProtect, a
next generation, image-based fraud detection platform. The ABA estimates that
criminals in the US attempted $4 billion of check fraud in 2001, & that bank
losses from these attempts approached $700 million. FraudProtect provides a
powerful new software platform to help banks detect fraudulent checks as they
are presented, helping to reduce potential bank losses from check fraud. The
fraud detection products available in the market are dedicated to
transaction-based fraud such as kiting, duplicate check numbers & various
other unusual patterns of account related activity. FraudProtect performs
image-based fraud detection. This is the first product that utilizes
comprehensive image-based features to detect fraud. It can reveal a variety of
obvious & subtle differences between images of genuine checks & images of
checks that have undergone fraudulent alterations. The product provides
several mechanisms for detecting such alterations. These mechanisms include
automatic analysis of a check’s layout, logos, textual differences &
signatures. The current API for FraudProtect is implemented as an ActiveX
control. Features of FraudProtect include: Check layout comparison can detect
variations between an image of a genuine check & images of checks originated
from the same account. Pictorial logo comparison can detect subtle differences
in specific sections of checks & other documents. The textual comparison
feature can detect alterations in payer & financial institution portions of
checks. The product is capable of automatic detection of discrepancies between
the MICR & the information printed in the body of the check, such as check
serial number. The signature comparison feature automatically compares
signatures on checks. The first product Mitek will derive from this technology
platform is the FraudProtect Toolkit Edition. The Toolkit Edition includes the
image analysis engine, a programmable interface based on ActiveX, API
documentation, a Studio configuration & control applet, & a set of sample
programs. Mitek is offering interested parties reference design assistance for
the integration of FraudProtect into check & payment processing systems. Other
products & services Mitek plans to provide as part of the FraudProtect product
line include: FraudProtect, CheckQuest Edition; FraudProtect, POD Edition;
FraudProtect, Image Exchange Edition; FraudProtect, POD Integration Services.
Mitek FraudProtect customers may enroll in a service that will provide an
updated version of the FraudProtect software to address the changing
conditions & patterns of fraudulent activities. Customers that enroll in this
service will receive a customized version of the product to meet specific
needs & requirements.
Northern Trust check conversion service
2/28 PRNewswire
Northern Trust, the 8th largest
ACH service provider with over 139 million payments processed on an annual
basis, announced today the introduction of new electronic check conversion
services as part of an integrated process designed to take advantage of recent
NACHA rule changes. These changes give a billing organization the ability to
more effectively convert eligible accounts receivable checks into ACH debits
which helps reduce high return rates & reduce client transaction costs. “Our
integrated ACH check conversion product capabilities coupled with our
consultative approach & industry leading service model differentiates Northern
Trust,” said Rich Domalewski, Northern. “Northern’s clients in the electronic
payments business demand solutions that are effective in meeting quality
standards for clients & yet can quickly integrate industry changing rules that
improve the process.” Northern Trust’s new ACH check conversion service offers
all of the benefits inherent to electronic check conversion such as reduced
transaction costs, better availability, & improved return item processing.
Northern offers an integrated technology solution that reduces customer
service issues & reconcilement problems by leveraging new software with
unmatched parsing & decisioning capability. “It’s not just about processing
the transaction,” said Jan Salzman, Northern. “It’s about knowing the
effectiveness of our services & its impact on our clients’ day-to-day
business.” “Northern Trust’s reputation in the electronic payments business is
attributable to a dedicated focus on client service supported by leading edge
technology,” said Ron Raspberry, Northern.
Wausau image exchange 2/17 Wausau
Wausau
Financial Systems has pilot program available to Optima3 ImageRPS remittance
users designed to increase the efficiency of electronic check conversion. The
pilot program will allow remittance processors to implement Image Replacement
Document & Check Image Exchange capabilities either for the electronic
presentment of all check volume or for only the check volume that cannot be
processed under the new ARC check conversion rules governed by NACHA. Pilot
participation will be made available to ImageRPS remittance processors
starting in IQ 2003. While conversion of checks using ARC has grown
substantially over the last couple of years, not all items can be processed
through ARC nor are all customers comfortable with converting their checks
using ARC. This pilot will allow remittance customers to electronically send
all non-ARC items using image exchange or Image Replacement. “Documents,
further increasing the efficiencies of processing checks,” commented Mike
Tallitsch, Product Line Manager of Remittance Solutions at WFS. “This new
technology will position remittance processors to take advantage of the
Checks21 legislative changes expected in 2003.” Zions NetDeposit Image
Exchange & IRD network will be used to facilitate the electronic exchange for
pilot participants. In 11/02, WFS, EDS, Zions & WesPay announced a forward
presentment image exchange pilot scheduled to begin in IQ 2003. As part of
this remittance processing pilot program, users will be able to electronically
exchange check images with banks participating in the forward presentment
pilot. As the 2nd phase of the pilot, WFS announced its intention
to use NetDeposit’s capabilities to clear & print demand drafts created if an
ARC item is returned. NetDeposit will clear demand drafts by printing them at
print centers located throughout the US. This capability will expedite the
payments of the demand drafts & reduce the costs of transporting demand drafts
to the paying banks.